Business design
One business. One system. Not seventeen apps.
Good software on its own doesn't fix a business. The results come when the website, bookings, payments, CRM and marketing all feed each other. That's what I design and build: the whole picture, not just the code.
Book a 20-minute intro callWhat I look at
Six parts of the same machine. You might need all of them or just two; the design tells us which.
Website & bookings
The front door. Fast, findable, and built so customers can book and pay without phoning you. Everything that happens here flows into the rest of the system automatically.
CRM & follow-up
Every customer in one place: who they are, what they've booked, and when you last spoke. No more spreadsheets, inbox archaeology, or customers slipping through the cracks.
Marketing & analytics
Know what's actually bringing customers in. Email campaigns, reviews and ads wired to real data, so you spend money on what works and stop guessing.
Payments
Take payment at the point of booking, chase less, and reconcile in minutes. Deposits, refunds and invoices handled by the system, not by you at 10pm.
Automation
The boring work, done by software: booking confirmations, reminders, review requests, waiting lists, and the follow-up email you always mean to send.
Reporting
One view of the numbers that matter: bookings, revenue, repeat customers, and where they came from. A five-minute weekly check instead of a monthly mystery.
How it works
1
Map it
We walk through how your business runs today: how customers find you, book, pay, and hear from you. I map the tools you already use and where things fall through the gaps.
2
Design it
You get a plain-English plan for the whole system: what to keep, what to replace, what to connect, and in what order. Designed around your budget, not a software vendor's wishlist.
3
Build & run it
I build it, connect it, and hand it over working. If you want, I stay on with a monthly care plan so the system keeps improving as the business grows.
Not sure where your system leaks?
That's exactly what the first call is for. Twenty minutes, free, and you'll leave knowing your two biggest gaps.